Personal Information means any information that can reasonably be used to identify an individual and may include but not limited to username, login ID, user activity in CloudVerse MCP.
(a) What data about you do we hold?
User login ID (email) in CloudVerse MCP and tenant the user belongs to:
(b) What data we will not collect from you
We DO NOT intend to capture any user specific private/demographic data: address, phone number, social media account information, or payment card number.
(Collectively referred to as You)
We may collect data, including Personal Information, about you as you use our websites and service and interact with us. We also acquire Personal Information from trusted third-party sources and engage third parties to collect Personal Information on our behalf.
We may use your Personal Information for the legally purposes to operate and help to ensure the security of our business, delivering, improving, and customizing our websites and service, sending notices, marketing and other communications, and for other legitimate purposes permitted by applicable law.
We may use your Personal Information to personalize your experience with our platform.
We may authorize third Party for improving and analyzing our products, websites, systems and tools.
You can exercise your privacy rights in accordance with applicable laws, or by filling out our inquiry form. For the purpose of keep your Personal Information accurate and up to date, you enjoy privacy rights as follows:
(a) Right to ask
(b) Right to be informed
You shall be notified the purpose(s) for which it intends to collect, use, or disclose your Personal Information on or before such collection, use, or disclosure;
(c) Right to access
You can access to see your Personal Information;
(d) Right to rectification
You can correct your Personal Information by using our tool or request us to help you;
(e) Right to Object/ Opt out
You have the right to withdraw your consent to the collection, use, or disclosure of your Personal Information at any time by giving reasonable notice. However, the withdrawal of consent will not affect any legal consequences arising from such withdrawal. To protect your rights, we suggest the notice should be sent at least 1 (one) month from the date you want to withdraw. After withdrawal, please be advised that you cannot access to a certain service from us.
(f) Right to submit
You submit any complaint to us if you are not satisfied with how we are processing your Personal Information.
(g) Request the transfer of your personal data to you or any third party:
We may provide to you or a third party with your consent to do so.
We may share your Personal Information internally and externally with our third party for purpose of business. When sharing personal information, we implement appropriate checks and controls to confirm that the information can be shared in accordance with the applicable law.
(a) Sharing with our subsidiaries or affiliates:
As you know, CloudVerse is a global entity, we have subsidiaries and affiliates in over the world. Therefore, your Personal Information may be shared globally to our subsidiaries and affiliates. In each country we share the information, we shall comply with the applicable laws of data privacy to share and protect your information legally.
(b) Sharing with third parties:
For purpose of develop business and interaction of users, your Personal Information may be share with the following third parties:
We have implemented encrustation, appropriate technical, physical and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.
We also contractually require that our vendors protect such information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
(a) Sensitive information
We do not ask you to send us or share any sensitive personal information such as your ID, your passport, information related to political opinions, religion, sex, health, genetic or criminal background.
(b) Children’s privacy
We encourage parents and guardians to take an active role in their children’s online activities. CloudVerse does not knowingly collect Personal Information from children without appropriate parental or guardian consent. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us through our inquiry form so that we may immediately delete the information from our servers and make any other necessary corrections.
We appointed the Data Protection Officer (“DPO”) (whom information below) to develop and implement this Policy and practices that are necessary to meet our obligation under the applicable law.
Our DPO shall receive your complaints and help us to resolve all matters related. Therefore, if you believe your Personal Information is collected and/or used not according to the Policy or applicable law, don’t hesitate to contact or send request to DPO.
Manish Saini, Address: 80 Raffles Place, #25-01 UOB Plaza, Singapore, email: email@example.com
We will retain your Personal Information as needed to fulfill the purposes for which it was collected. We will retain and use your Personal Information as necessary to comply with our business requirements, legal obligations, litigation, protect our assets, and enforce our rights and agreements.
We will not retain Personal Information in identifiable form when the purpose(s) for which the Personal Information was collected have been achieved and there is no legal or business need to retain such Personal Information.
When personal information is no longer needed, we have processes in place to securely delete it, for example by erasing electronic files and shredding physical records.
As a global organization, your Personal Information may be transferred to our subsidiary/affiliates worldwide, or to third parties and business partners which are described in Section 7. Similarly, Personal Information may be accessed from countries where our subsidiaries have operations.
By using our websites and service or providing any Personal Information to us, where applicable law permits, you acknowledge and accept the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different.
In any transfer cases, we will take fulfill the requirements to comply with your country‘s law and the law of the country which receives your information.
This Policy is applied and explained in accordance with the laws of Singapore on all issues and aspects related although the product may be used in different countries, territories.
You and CloudVerse agree that, in the event of any disputes or conflicts that cannot resolve themselves by negotiation, conciliation, the case and the dispute will be resolved arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force.
The number of arbitrators shall be three. Each party to the arbitration shall appoint one arbitrator, and the two arbitrators appointed by the parties shall within 30 days of the appointment of the second arbitrator agree upon a third arbitrator who shall act as the presiding arbitrator. If the third arbitrator has not been agreed within this time period, the third arbitrator shall be appointed by the Chairman of the Singapore International Arbitration Centre. The language of arbitration shall be English. Process may be served in connection with any such proceedings by registered mail to the respective addresses of the parties at the top of this Agreement.
If any part of this Policy is unenforceable, the remaining portions of this Policy will remain in full force and effect.